If your pet needs urgent care, call before you come
During our hours, call Tansley Woods at (905) 331-1870 so we can get ready for your pet. After hours, call Burlington Veterinary Emergency & Referral Hospital, open 24 hours a day, 7 days a week, at (905) 637-8111.
Call Tansley Woods Veterinary Hospital
Call us before you leave home. Tell us what happened and when, and we’ll let you know whether to come straight in or go to the emergency hospital.
(905) 331-1870
2025 William O’Connell Blvd, Burlington, ON L7M 4E4
Monday to Thursday 8 a.m. to 6 p.m.
Friday 8:30 a.m. to 6 p.m.
Saturday 8:30 a.m. to 12 p.m.
Closed Sundays and statutory holidays
Please call rather than text in an emergency so we can respond right away.
Burlington Veterinary Emergency & Referral Hospital
Open 24 hours a day, 7 days a week for emergency care for dogs and cats.
(905) 637-8111
775 Woodview Rd, Burlington, ON L7N 3S1
Signs your pet needs emergency care
If you see any of these signs, call right away. If you’re unsure, call anyway. We’d much rather hear from you early.
- Trouble breathing, or blue, grey or very pale gums
- Collapse, weakness or not able to stand
- A seizure, or more than one in a day
- Eating something toxic, such as chocolate, grapes, lilies (cats), medications or antifreeze
- A swollen, tight belly with retching that brings nothing up
- Straining to urinate with little or no urine, especially in male cats
- Hit by a car, a fall or any other major injury
- Bleeding that doesn’t stop after 5 minutes of pressure
- Repeated vomiting or diarrhea, or any blood in either
- Signs of heatstroke: heavy panting, drooling, weakness
- An eye injury, or a sudden change in an eye
- Labour that stalls, or straining without delivering
What to do
- Call ahead so the team can prepare.
- Keep your pet calm, still and warm. Use a carrier for cats and small dogs.
- Be careful handling a pet in pain. Even gentle pets may bite.
- If your pet ate something, bring the package or label with you.
- Bring a list of any medications your pet takes.
Pet poison helplines
Call the emergency hospital first. These helplines are available 24/7 for advice (consultation fees apply).
Pet Poison Helpline: 1-855-764-7661
ASPCA Animal Poison Control: 1-888-426-4435
After an emergency visit
Let us know your pet was seen. Ask the emergency hospital to send their records to us at reception@tansleywoods.ca, then call (905) 331-1870 or text (289) 816-4399 to book any follow-up care your pet needs.
Emergency questions
Where do I go for a pet emergency in Burlington after hours?
Go to Burlington Veterinary Emergency & Referral Hospital at 775 Woodview Rd, Burlington. It’s open 24 hours a day, 7 days a week. Call (905) 637-8111 on your way.
Does Tansley Woods see emergencies?
Yes, during our regular hours. Please call (905) 331-1870 before you come so we can prepare. If we can’t safely see your pet in time, we’ll direct you to the emergency hospital.
Should I call before going to the clinic?
Yes. Calling ahead lets the team get ready for your pet and tells you whether to come in or go straight to the emergency hospital.
What should I do if my pet ate something toxic?
Call us during clinic hours, or the emergency hospital after hours, right away. Don’t try to make your pet vomit unless a veterinarian tells you to. Bring the package or label with you.